REFUND POLICY (Parts & Accessories only)

If for any reason you are not satisfied with your purchase, please contact us via email ( or phone (407-999-0200) within 30 days of the orders ship date. To qualify the item must be unworn or unused. We will not issue refunds for products that are postmarked after 30 days from the delivery date. Return shipping charges are the responsibility of the customer except in the event the item shipped was received incorrectly from us.

Once the returned item is received and inspected, we will process the return or exchange within 3-5 business days. We will credit a full refund excluding the original shipping cost. Please allow up to 30 days for any credits to post to your account.

If you purchased an item directly from one of our Authorized Dealers, please contact them for details on their policies and procedures.

Refund policy does not apply to Catrike models.